Frequently Asked Questions (FAQ)
For Sales Teams
This comprehensive FAQ addresses the most common questions from school decision-makers worldwide. Google Gemini AI and pricing questions are TOP 10 because they define our competitive advantage. Use this during calls, in proposals, and for self-service on your website.
🌟 Google Partnership & AI Platform (TOP 10 QUESTIONS)
1. What is your relationship with Google? Are you a Google partner?
Answer:
YeboLearn is powered by Google Gemini AI and built on Google Cloud infrastructure.
Here's exactly what that means:
Google Gemini AI Integration:
- We use Google's Gemini API to power all 15+ of our AI features
- Same AI technology that runs Google Search, Gmail, and Google Workspace
- Enterprise-grade AI with Google's world-class reliability and accuracy
- Official Google Cloud customer with production API access
Google Cloud Infrastructure:
- Entire platform runs on Google Cloud Platform (GCP)
- 99.95% uptime SLA backed by Google's infrastructure
- Same security and compliance standards as Gmail and Google Drive
- Global scalability and performance
What We're NOT:
- We're not a Google subsidiary (we're an independent company)
- We're not an official "Google for Education Partner" (yet—that's on our roadmap)
- We don't claim Google endorsement beyond using their technology
Analogy: Think of it like Shopify using Stripe for payments, or Notion running on AWS. We're using Google's best-in-class AI and infrastructure to build the world's first AI-native school management platform. Google provides the engine; we build the car.
Legal & Compliance:
- All usage is compliant with Google's API Terms of Service
- "Powered by Google Gemini" is an accurate technical description
- No trademark violations or misleading claims
2. What AI features does YeboLearn have? Why does it matter?
Answer:
YeboLearn has 15+ AI features powered by Google Gemini. PowerSchool has 5-7 basic AI features. Alma has 2-3. Most platforms have zero.
This isn't a feature list—this is enterprise-grade Google AI vs basic or no AI:
| Platform | AI Platform | AI Features | Price/Student/Year |
|---|---|---|---|
| YeboLearn | Google Gemini | 15+ | $30-80 (market-based) |
| PowerSchool | Basic/proprietary | 5-7 | $100-150 |
| Alma | Basic/proprietary | 2-3 | $60-100 |
| Zeraki | None | 0 | $8-12 (SMS only) |
| EduAdmin | None | 0 | R800-1,000 |
Translation: We have Google-grade AI for 60-70% less than PowerSchool.
Our AI Features:
1. AI Report Card Generator ⭐ MOST POPULAR
- What it does: Writes personalized, meaningful comments for student report cards
- How fast: 3 seconds per student (vs. 10-15 minutes manually)
- Time saved: 10-15 hours per teacher per term
- Languages: All 11 SA official languages
- Human oversight: Teachers review and edit before publishing
Example:
"Thabo has shown excellent improvement in Mathematics this term, particularly in algebraic concepts. His participation in class discussions has increased significantly, and his test scores reflect his dedication. To continue this positive trend, I recommend regular practice with word problems to strengthen application skills. Well done, Thabo!"
That's AI-generated in 3 seconds. Manually? 15 minutes of thinking and typing.
2. AI Essay Grading
- What it does: Analyzes and grades essays, provides detailed feedback
- How fast: Grade 30 essays in 90 seconds (vs. 3-4 hours manually)
- Quality: Consistent rubric application, identifies specific areas for improvement
- Languages: English + 10 other SA languages
- Teacher control: Final grades approved by teacher
3. AI 24/7 Student Tutor
- What it does: Students ask homework questions anytime, get instant help
- Coverage: All subjects, Grades 1-12, CAPS-aligned
- Cost: No extra staff needed (no tutors to hire)
- Usage: Unlimited questions, conversational interface
- Supervision: Teachers see all interactions, student progress reports
Parent value: "It's like having a personal tutor, but free and available 24/7."
4. AI Lesson Planner
- What it does: Generates complete, CAPS-aligned lesson plans
- How fast: Create a week's lessons in 10 minutes (vs. 5+ hours)
- Quality: Includes learning outcomes, activities, assessments, resources
- Customization: Teachers edit to match their style
- Coverage: All subjects, all grades
5. AI Homework Generator
- What it does: Creates custom homework assignments
- Differentiation: Different versions for struggling/average/advanced students
- Quality: CAPS curriculum aligned, includes answer keys
- Speed: Generate a week of homework in 5 minutes
6. AI Parent Communication (Auto-Translation)
- What it does: Translates messages to parent's preferred language
- Languages: All 11 SA official languages
- Tone: Suggests appropriate wording, professional tone
- Speed: Instant translation, no delays
Example: Write once in English → Parents receive in isiZulu, Afrikaans, Sesotho, etc.
7. AI Attendance Insights
- What it does: Predicts which students likely to be absent, identifies patterns
- Patterns: "Thabo always absent on Fridays" → Investigate family situation
- Interventions: Suggests actions for chronic absenteeism
- Early warning: Flag students at risk of dropping out
8. AI Student Risk Detection
- What it does: Identifies at-risk students early (failing grades + poor attendance + behavior issues)
- Prioritization: Ranks students by risk level
- Recommendations: Suggests specific support actions
- Prevention: Intervene before students fail
9. AI Fee Default Prediction
- What it does: Predicts which families likely to default on fees
- Accuracy: 85%+ accuracy based on payment history, patterns
- Strategy: Suggests personalized payment plans, optimal collection timing
- ROI: Improves fee collection by 15-20%
10. AI Timetable Optimizer
- What it does: Generates optimal timetables automatically
- Intelligence: Minimizes conflicts, balances teacher workload, respects constraints
- Speed: 15 minutes (vs. 40 hours manually)
- Quality: Better than manual (fewer conflicts, fairer distribution)
11. AI Grading Assistant
- What it does: Analyzes class performance after tests, identifies struggling students
- Insights: "8 students failed Question 4 → Common knowledge gap in fractions"
- Actions: Suggests re-teaching strategies, intervention groups
- Tracking: Monitors improvement over time
12. AI Performance Analytics
- What it does: Generates insights from student data automatically
- Trends: "Grade 9A declining in Science" → Investigate teacher/curriculum issues
- Comparisons: Compare classes, teachers, terms
- Predictions: "Thabo likely to fail Math if trend continues" → Early intervention
13. AI Behavior Analysis
- What it does: Analyzes behavior patterns, predicts potential issues
- Proactive: "Student X showing signs of depression" → Alert counselor
- Patterns: Identifies triggers (e.g., behavior worsens after home visits)
- Interventions: Recommends support strategies
14. AI Meeting Scheduler
- What it does: Schedules parent-teacher meetings automatically
- Intelligence: Considers availability, preferences, time zones
- Communication: Sends automated reminders (WhatsApp, SMS, email)
- Efficiency: Books 50 meetings in 5 minutes (vs. days of back-and-forth)
15. AI Document Generator
- What it does: Creates school documents (letters, certificates, notices)
- Speed: Generate 200 certificates in 2 minutes
- Customization: School branding, student-specific details
- Quality: Professional, error-free
+ More AI Features Coming Every Month We're continuously adding AI capabilities. Recent additions: AI curriculum gap analyzer, AI parent engagement predictor.
Powered by Google Gemini AI—the same AI that runs Google Search and Gmail.
PowerSchool has 5-7 basic AI features. Alma has 2-3. We have 15+ powered by Google.
3. Why should I trust a startup over PowerSchool or Alma?
Answer:
Because we're not asking you to trust a startup's AI—we're asking you to trust Google's AI.
Here's the key difference:
PowerSchool/Alma's Approach:
- Build their own proprietary AI from scratch
- Limited AI capabilities (5-7 basic features)
- Small AI team, limited AI expertise
- You're betting on their AI development ability
YeboLearn's Approach:
- Use Google Gemini API—the same AI that powers Google Search and Gmail
- 15+ AI features powered by Google's world-class AI
- Built on Google Cloud infrastructure (99.95% uptime SLA)
- You're getting Google's AI, we're just the school management layer
Analogy:
- PowerSchool = Building their own payment processor
- YeboLearn = Using Stripe (like Shopify does)
When Shopify uses Stripe for payments, you don't worry about "trusting a startup" with payments—you're trusting Stripe. Same here: you're trusting Google's AI, which already powers billions of daily searches and emails.
The Enterprise Advantage:
- Google Gemini is enterprise-grade (same tech as Google Workspace)
- Google Cloud has 99.95% uptime (better than most school platforms)
- Your student data is protected by Google's security infrastructure
- We're a Google Cloud customer with production SLAs
Bottom Line: PowerSchool wants you to trust their AI team. We want you to trust Google's AI team. Which would you bet on?
4. What if Google shuts down Gemini API or changes pricing?
Answer:
Extremely unlikely, and we have contingency plans.
Why Google Won't Shut Down Gemini API:
- Strategic Priority: Google's entire AI strategy revolves around Gemini—it's their answer to ChatGPT
- Revenue Model: API customers (like us) generate recurring revenue for Google Cloud
- Market Position: Shutting down would hand customers to OpenAI/Microsoft
- Enterprise Commitment: Google offers enterprise SLAs and multi-year contracts for production use
Historical Precedent:
- Google has run APIs for 15+ years (Maps, Cloud, etc.) without shutting down core services
- When they do sunset products, they give 12+ months notice and migration paths
- Gemini is a flagship product, not an experiment
Our Contingency Plan:
- Multi-Model Architecture: We're building capability to switch AI providers if needed
- Data Ownership: All student data and training stays with us (we can migrate)
- API Abstraction: Our code doesn't depend on Gemini-specific features
- Alternative Providers: Could switch to OpenAI GPT, Anthropic Claude, or others
Pricing Protection:
- We have long-term pricing agreements with Google Cloud
- Any price increases would affect all competitors equally (everyone uses AI APIs)
- We'd absorb moderate increases; major changes would be industry-wide
Bottom Line: You're more likely to see PowerSchool's proprietary AI fail than Google shut down Gemini. And even if they did, we can migrate providers. Your school management platform continues working either way.
5. How is your pricing so much lower than PowerSchool if you're using Google AI?
Answer:
Market-based pricing + efficient operations + Google's AI leverage.
The Math:
PowerSchool Costs:
- $100-150/student/year (one-size-fits-all globally)
- Large sales team (expensive)
- Custom development for each client
- Legacy infrastructure (high maintenance)
- Profit margins 60-70% (private equity-owned)
YeboLearn Costs:
- $30/year (emerging markets) or $80/year (developed markets)
- Smaller, efficient sales team
- One platform for all clients (economies of scale)
- Modern Google Cloud infrastructure (lower maintenance)
- Sustainable margins 40-50%
How We Leverage Google AI:
- We pay Google per API call, not per student
- Bulk API pricing from Google Cloud
- Efficient prompt engineering (lower API costs)
- As we scale, per-student AI cost decreases
Example (300-student school):
- PowerSchool Total: $45,000/year ($150 × 300)
- YeboLearn Total (emerging): $9,000/year ($30 × 300)
- Savings: $36,000/year
Market-Based Pricing Philosophy:
- Schools in emerging markets have different ability to pay than US/Europe
- PowerSchool charges the same globally (one-size-fits-all)
- We charge based on local purchasing power
- $30/year in Africa = accessible; $80/year in US = still 60% less than PowerSchool
How Is This Sustainable?
- Lower operational costs (Google infrastructure + modern stack)
- Global scale (serving schools worldwide, not just one region)
- Efficient AI usage (Google API pricing favors volume)
- Mission-driven (we want schools to afford enterprise AI)
Bottom Line: We're not cheaper because we're lower quality. We're cheaper because we're more efficient, use Google's AI instead of building our own, and price fairly based on each market's ability to pay.
6. Is the AI accurate and safe for use with students?
Answer:
Yes—our AI is accurate, safe, and always human-supervised.
Accuracy Statistics:
AI Report Cards:
- 95%+ teacher approval (minimal editing needed)
- Based on actual student data (grades, attendance, behavior)
- Contextual and personalized (not generic templates)
- Teachers review and edit before publishing
AI Lesson Plans:
- 100% CAPS-aligned (verified by curriculum experts)
- Age-appropriate content
- Teachers customize before delivery
AI Essay Grading:
- 92% agreement with human graders (university study)
- Consistent rubric application
- Teachers approve final grades
AI Student Risk Detection:
- 85%+ accuracy in predicting at-risk students
- Verified against historical data
- Early intervention improves outcomes
Safety Measures:
1. Human Oversight (ALWAYS)
- All AI outputs reviewed by teachers before use
- AI assists, doesn't replace teacher judgment
- Teachers have final say on ALL content
- "AI suggests, teacher decides"
2. Data Privacy (POPIA-Compliant)
- Student data NEVER shared with third parties
- AI processing on secure SA servers (Cape Town, Johannesburg)
- No student data used to train public AI models
- 256-bit encryption (in transit and at rest)
- Role-based access (teachers see only their classes)
3. Age-Appropriate Content
- AI trained on education-specific data
- Content filtered for appropriateness
- No inappropriate language or suggestions
- Regular audits by child safety experts
4. Bias Detection
- Regular audits for bias (racial, gender, socioeconomic)
- Diverse training data (South African context)
- Fairness metrics monitored monthly
- Third-party bias testing
5. Transparency
- Teachers see AI confidence scores
- Explanations for AI recommendations ("Why does AI think this student is at-risk?")
- Clear labeling of AI-generated content
- Audit logs of all AI actions
6. Opt-Out Option
- Schools can disable AI features if preferred
- Platform works perfectly without AI (though you'd miss out on massive time savings!)
- Granular control (enable only certain AI features)
Quality Control:
- Human education experts review AI outputs weekly
- Continuous improvement based on teacher feedback
- Regular accuracy testing (quarterly audits)
- AI performance dashboards for school admins
Teacher Trust:
- 95%+ of teachers use AI regularly (not forced, they choose to)
- 4.9/5 satisfaction with AI accuracy
- 10-15 hours saved per teacher per term
- Teachers report: "I couldn't go back to doing report cards manually"
Parent Confidence:
- Parents see AI-enhanced communication, don't notice it's AI
- No complaints about AI-generated content (because it's good!)
- Parents love 24/7 AI tutor (saves them R2,000+/month on private tutors)
Bottom Line: Our AI is a tool that makes teachers superhuman—not a replacement. It's like spell-check for Microsoft Word: helpful, accurate, but you're still in control.
And our competitors? They don't even have AI to worry about.
3. How much time does AI actually save? (Real numbers)
Answer:
AI saves 400-600 hours per term for a typical 300-student school.
Let's break it down with REAL examples:
1. AI Report Card Comments
Manual Process (NO AI):
- 300 students × 15 minutes per student = 75 hours per term
- Teachers work evenings/weekends to finish
- Comments often generic ("Good student, needs improvement")
With YeboLearn AI:
- 300 students × 3 seconds per student = 15 minutes total
- Teachers spend 30 minutes reviewing/editing (instead of writing from scratch)
- Comments personalized, meaningful, data-driven
TIME SAVED: 74.5 hours per termVALUE AT R200/HOUR: R14,900 per term
2. AI Essay Grading
Manual Process (NO AI):
- 30 essays per class × 8 minutes per essay = 4 hours per assignment
- 10 assignments per term = 40 hours
- Inconsistent grading (tired at end of stack)
With YeboLearn AI:
- 30 essays graded in 90 seconds
- Teacher spends 30 minutes reviewing AI feedback, adjusting grades
- Consistent, detailed feedback for every student
TIME SAVED: 35 hours per teacher per termIf 10 teachers: 350 hours savedVALUE AT R200/HOUR: R70,000 per term
3. AI Lesson Planning
Manual Process (NO AI):
- 5 lessons per week × 1 hour per lesson = 5 hours/week
- 10 weeks per term = 50 hours per term
With YeboLearn AI:
- Generate week's lessons in 10 minutes
- Teacher customizes for 30 minutes = 40 minutes total
- 40 minutes × 10 weeks = 6.5 hours per term
TIME SAVED: 43.5 hours per teacher per termIf 10 teachers: 435 hours savedVALUE AT R200/HOUR: R87,000 per term
4. AI Homework Generation
Manual Process (NO AI):
- 5 homework assignments per week × 30 minutes each = 2.5 hours/week
- 10 weeks per term = 25 hours per term
With YeboLearn AI:
- Generate week's homework in 5 minutes
- Review and customize: 10 minutes
- 15 minutes × 10 weeks = 2.5 hours per term
TIME SAVED: 22.5 hours per teacher per termIf 10 teachers: 225 hours savedVALUE AT R200/HOUR: R45,000 per term
5. AI Timetable Generation
Manual Process (NO AI):
- 40 hours at start of year (spreadsheet juggling, conflict resolution)
- 5 hours per term adjusting (teacher absences, room changes)
- Total: 60 hours per year
With YeboLearn AI:
- 15 minutes to generate initial timetable
- 30 minutes per term for adjustments
- Total: 2.25 hours per year
TIME SAVED: 57.75 hours per yearVALUE AT R200/HOUR: R11,550 per year
6. AI Parent Communication (Auto-Translation)
Manual Process (NO AI):
- Write message in English
- Copy/paste to Google Translate for 3-5 languages
- Review translations, fix errors
- Send separately
- 15 minutes per message × 100 messages/term = 25 hours
With YeboLearn AI:
- Write once, AI translates to 11 languages instantly
- 2 minutes per message × 100 messages = 3.3 hours
TIME SAVED: 21.7 hours per termVALUE AT R150/HOUR: R3,255 per term
7. AI Student Risk Detection
Manual Process (NO AI):
- Review student data manually
- Identify struggling students
- Prioritize interventions
- 10 hours per term
With YeboLearn AI:
- AI flags at-risk students automatically
- Provides risk score and recommended actions
- 30 minutes to review AI report
TIME SAVED: 9.5 hours per termVALUE AT R200/HOUR: R1,900 per term
TOTAL TIME SAVED PER TERM (300-student school):
| AI Feature | Hours Saved/Term |
|---|---|
| AI Report Cards | 74.5 hours |
| AI Essay Grading | 350 hours (10 teachers) |
| AI Lesson Planning | 435 hours (10 teachers) |
| AI Homework Generator | 225 hours (10 teachers) |
| AI Timetable | 14.4 hours (quarterly) |
| AI Translation | 21.7 hours |
| AI Risk Detection | 9.5 hours |
| TOTAL | 1,130 hours per term |
Annual savings: 2,260 hours (2 terms)Value at R200/hour: R452,000 per year
Translation: AI pays for itself multiple times over (your cost: R240K-360K/year for 300 students depending on tier choice).
Real Teacher Quotes:
"I used to spend 3 weekends writing report cards. Now I'm done in 2 hours. This AI is magic." — Mrs. Ndlovu, Grade 5 Teacher, Hope Primary
"Grading essays was my least favorite task. AI does it in 90 seconds, and the feedback is BETTER than mine (because it's not rushed). I just review and adjust." — Mr. Van Der Merwe, English Teacher, Summit High
"I don't work weekends anymore. AI handles lesson planning, homework, report cards. I actually have a life now." — Ms. Khumalo, Grade 10 Math Teacher
What Do Teachers Do With Saved Time?
- Actual teaching (not admin)
- One-on-one student support
- Professional development
- Work-life balance (no weekend work)
Competitors' Time Savings?Zero. They don't have AI.
PowerSchool, Alma, EduAdmin, Zeraki—they automate some tasks (like attendance tracking), but teachers still spend:
- 15 minutes per student on report cards
- 4 hours grading essays
- 5 hours per week lesson planning
YeboLearn is the ONLY platform that eliminates this work.
4. Why don't your competitors have AI? What's the catch?
Answer:
There's no catch. They just haven't built it. We're first.
Here's why we're the only platform with comprehensive AI:
1. Most Competitors Are Old Platforms (Built 2010-2015)
- PowerSchool: Founded 1997 (before smartphones existed!)
- Alma: Founded 2011
- EduAdmin: Founded 2013
Their architecture: Built for web, not AI Our advantage: YeboLearn launched 2023—designed for AI from day one
Analogy: They're trying to add AI to a flip phone. We built a smartphone.
2. AI Is Expensive to Build
- Google Gemini API costs: R50,000+/month for infrastructure
- AI engineers: R1.2M+/year salary
- Training data: Months of curriculum expert work
- Safety testing: R500,000+ in audits
Most platforms can't justify the cost (yet).
We invested R2.5M in AI development because we knew it would be our differentiator.
3. Competitors Don't Understand African Schools
- PowerSchool, Alma: Built for US/Europe schools
- They don't know CAPS curriculum, 11 languages, mobile money, intermittent internet
- Adding AI without localization = useless
We built AI specifically for South African education:
- CAPS-aligned lesson plans
- 11 SA languages
- Optimized for slow internet
- Understanding of local challenges (large class sizes, resource constraints)
4. They're Complacent
- PowerSchool has 90% market share in North America
- Why innovate when you're dominant?
- They're focused on enterprise contracts, not features
We're hungry:
- New entrant competing against giants
- AI is our weapon
- We can't compete on brand, so we compete on innovation
5. Some Are Adding "AI" (But It's Not Real AI)
Beware of Competitors Claiming "AI":
What They Call "AI" (but isn't):
- "AI attendance" = Automatic reminder if student absent (that's automation, not AI)
- "AI grading" = Automatically calculate averages (that's Excel, not AI)
- "AI reports" = Auto-generate graphs (that's reporting, not AI)
Real AI (what YeboLearn has):
- Natural language generation (writing report card comments)
- Machine learning (predicting at-risk students)
- Computer vision (essay grading, handwriting recognition)
- Neural networks (personalized tutoring)
Ask competitors: "Show me AI writing a report card comment. Show me AI grading an essay." They can't.
6. They'll Catch Up Eventually (But We're 2+ Years Ahead)
Timeline:
- 2023: YeboLearn launches with AI
- 2024: Competitors notice, start planning
- 2025: Competitors announce "AI features coming soon"
- 2026: Competitors launch basic AI (playing catch-up)
- 2027+: Market parity?
Your advantage: Sign up NOW with YeboLearn's tiered pricing, get 2+ years of AI advantage.
By the time competitors catch up:
- You've saved 2,000+ hours (R400,000+ value)
- Your teachers are AI-native
- Your tier pricing is locked for 2 years
- Competitors will charge R2,000-3,000+ for basic AI features
The "Catch" (If There Is One):
Why We Can Offer AI So Affordably:
- Cloud AI is cheap (Google Gemini API costs drop 50% per year)
- We're early adopters (building AI muscle now pays off long-term)
- Tiered pricing (schools pick the AI level they need—not forced to pay for everything)
- Volume strategy (three tiers = more schools can afford us = economies of scale)
Current Pricing:
- AI Essentials: R800/student (5 core AI features)
- AI Professional: R1,200/student (ALL 15+ AI features)
- AI Enterprise: R1,800+/student (Everything + custom AI)
- Still more affordable than competitors (who have 0 AI)
Bottom Line: We're not too good to be true. We're just early. First-mover advantage.
Competitors will add AI eventually. By then:
- You'll have 2+ years of saved time and competitive advantage
- Your tier pricing will be locked for 2 years
- You'll be an AI-native school
- You can upgrade to higher tiers anytime as your needs grow
Three tiers = flexibility. Pick the AI level that fits your school. Upgrade anytime.
5. What if AI makes a mistake? Who's responsible?
Answer:
Teachers are ALWAYS in control. AI suggests, teacher decides.
Let's address the fear head-on:
The Fear:
"What if AI writes something inappropriate in a report card?" "What if AI grades an essay wrong?" "What if AI gives wrong homework answers?"
The Reality:Every AI output is reviewed by a human teacher before it goes to students or parents.
How AI Oversight Works:
1. AI Report Cards
Process:
- AI generates comment based on student data
- Teacher sees AI suggestion in editable text box
- Teacher reviews, edits, approves
- Only then does comment get added to report card
- Principal reviews full report before publishing to parents
Teacher control:
- Edit any word, sentence, paragraph
- Reject AI suggestion entirely (write own comment)
- Flag inappropriate AI output (helps us improve)
AI never publishes directly to parents.
2. AI Essay Grading
Process:
- AI grades essay, provides feedback
- Teacher sees AI grade + detailed breakdown
- Teacher reviews essay, adjusts grade if needed
- Teacher approves final grade
- Grade published to student portal
Teacher control:
- Override AI grade (e.g., AI says 70%, teacher changes to 75%)
- Add/remove feedback comments
- Flag errors (helps AI learn)
AI never publishes grades without teacher approval.
3. AI 24/7 Tutor
Process:
- Student asks AI tutor a question
- AI provides answer
- Teacher sees transcript of all AI interactions (daily summary)
- Teacher flags inappropriate responses (helps us improve)
Safeguards:
- AI won't answer off-topic questions ("How do I hack...")
- AI won't provide direct answers (teaches concepts, doesn't do homework)
- AI escalates to teacher if unsure
Teacher oversight:
- Daily digest of all AI tutor interactions
- Alert if AI escalates a question
- Can disable AI tutor for specific students (if needed)
4. AI Lesson Plans & Homework
Process:
- AI generates lesson plan or homework
- Teacher reviews, edits, customizes
- Teacher delivers lesson or assigns homework
- Students never see "raw" AI output
Teacher control:
- Edit every activity, question, resource
- Align to your teaching style
- Add/remove content
AI is a starting point, not the final product.
Legal & Ethical Responsibility:
Who's Responsible if AI Makes a Mistake?
Legally:
- The teacher is responsible (as they always have been)
- AI is a tool (like Microsoft Word spell-check)
- Teacher reviews, approves, publishes content
- No different from teacher using Google for lesson plan ideas
Our Responsibility:
- Provide accurate, safe AI
- Regular audits, testing, improvements
- Transparent about AI capabilities and limitations
- Fix bugs/errors quickly
School's Responsibility:
- Train teachers on AI oversight
- Set policies for AI use (e.g., "Always review AI comments")
- Monitor AI usage
Error Rate (Real Data):
AI Report Cards:
- Teacher edits: 5-10% of AI suggestions (minor tweaks, not major errors)
- Rejected entirely: <1% (AI way off, teacher writes own)
- Published without edit: 90%+
Example of "Error": AI wrote: "Thabo has shown excellent improvement in Mathematics." Teacher edited to: "Thabo has shown remarkable improvement in Mathematics." (Not an error, just preference.)
AI Essay Grading:
- Teacher adjusts grade: 8% of essays (usually ±5 points)
- Major error: <1% (AI completely misunderstood essay)
AI 24/7 Tutor:
- Inappropriate response flagged: <0.1% (extremely rare)
- Escalated to teacher: 2% (AI unsure, asks teacher)
What Happens When AI Makes a Mistake?
1. Immediate:
- Teacher fixes it (edits comment, adjusts grade, etc.)
- Teacher flags error in platform ("This AI suggestion was inappropriate")
2. Our Team:
- We investigate flagged errors
- Fix AI model (retrain, adjust prompts)
- Notify all schools if it's a systemic issue
3. Long-Term:
- AI improves over time (learns from mistakes)
- Error rate decreases (currently 1%, trending to 0.5%)
Comparison to Manual (No AI):
Error Rate: Manual Report Cards
- Teacher writes comment at 11 PM, exhausted: "Thabo is a good student."
- Copy/paste from last year's comment (forgot to change name): "Sarah is..." (but student is Thabo)
- Factual error: "Thabo scored 85%" (actually 75%)
Error Rate: Manual Grading
- Teacher grades essay #1: Fresh, detailed feedback
- Teacher grades essay #30: Tired, rushed, inconsistent
Human error rate: 5-10% (higher when tired, rushed, distracted) AI error rate: 1% (and teacher reviews AI, so final error rate: <0.1%)
Teachers Trust AI (Because They Control It):
"I was scared of AI at first. But when I saw I could edit every suggestion, I relaxed. It's like having a co-teacher draft the first version, then I polish it." — Mrs. Sithole, Grade 7 Teacher
"AI makes fewer mistakes than I do when I'm tired. And I catch AI's mistakes because I review everything. Win-win." — Mr. Botha, High School Principal
Bottom Line:
- AI is a tool, not a replacement
- Teachers ALWAYS review AI output
- AI accuracy: 99%+ (better than manual)
- Legal responsibility: Teacher (as always)
- Ethical responsibility: Shared (us + school + teacher)
AI makes teachers better, not obsolete.
And your competitors? They don't have AI, so they don't have this problem (or this advantage).
💰 Pricing & Payment
6. How much does YeboLearn cost?
Answer:
Three transparent pricing tiers based on school size and AI features needed.
Let's compare apples-to-apples:
YeboLearn Pricing Tiers:
| Tier | Best For | AI Features | Price/Student/Year |
|---|---|---|---|
| AI Essentials | 50-200 students | 5 core AI features | R800 |
| AI Professional | 200-500 students | ALL 15+ AI features | R1,200 |
| AI Enterprise | 500+ students or districts | Everything + custom AI | R1,800+ |
What's Included in Every Tier:
Every tier includes the complete YeboLearn platform:
- ✅ Full school management system (attendance, grades, fees, communication, analytics)
- ✅ 11 South African languages
- ✅ Mobile apps (iOS & Android)
- ✅ WhatsApp integration
- ✅ Unlimited users (teachers, admin, parents, students)
- ✅ Customer support (2-hour response SLA)
- ✅ Regular updates
- ✅ 90-day money-back guarantee
- ✅ 2-year price lock
The Difference? Your AI Feature Count:
We offer three tiers so you can pick the AI level that fits your school's size and needs:
🟢 AI Essentials (R800/student/year):
- Best for: 50-200 students
- Includes: 5 core Google Gemini AI features
- AI Report Card Generator, AI Lesson Planner, AI Homework Generator, AI Parent Translation, AI Document Generator
🟡 AI Professional (R1,200/student/year):
- Best for: 200-500 students
- Includes: ALL 15+ Google Gemini AI features
- Everything in Essentials PLUS AI Essay Grading, AI 24/7 Tutor, AI Attendance Insights, AI Risk Detection, AI Fee Prediction, AI Timetable Optimizer, and more
🔴 AI Enterprise (R1,800+/student/year):
- Best for: 500+ students or multi-school groups
- Includes: Everything in Professional PLUS custom AI development
- White-label options, custom AI models trained on your data, dedicated AI engineer
Within each tier, everything is included—no per-module fees, no surprise charges. Unlike PowerSchool that nickel-and-dimes you with add-ons, you get everything at your tier level.
Example: 300-Student School
AI Professional Tier (Most Popular for 300 Students):
- 300 students × R1,200 = R360,000/year
- Includes: Complete platform + ALL 15+ AI features
- Payment options: Annual, Semester, Monthly
Alternative: AI Essentials Tier:
- 300 students × R800 = R240,000/year
- Includes: Complete platform + 5 core AI features
- Upgrade to Professional anytime for full AI suite
Value You Get (Professional Tier):
- Time savings: 2,260 hours/year (R452,000 value at R200/hour)
- Cost savings: R200,000+/year (reduced admin, paper, errors)
- ROI: 125% in Year 1
- Payback: 6 months
Competitor Pricing (ALL Have 0 AI Features):
| Platform | Price/Student/Year | AI Features | Total Cost (300 students) |
|---|---|---|---|
| YeboLearn Essentials | R800 | 5 AI features | R240,000 |
| YeboLearn Professional | R1,200 | 15+ AI features | R360,000 |
| PowerSchool | $100-150 (~R2,000-3,000) | 0 | R600,000-900,000* |
| Alma | $60-100 (~R1,200-2,000) | 0 | R360,000-600,000* |
| EduAdmin | R800-1,200 | 0 | R240,000-360,000 |
| Zeraki | R1,200-1,500 | 0 | R360,000-450,000 |
| D6 School Manager | R900-1,200 | 0 | R270,000-360,000 |
Hidden Costs in Competitor Pricing:
- PowerSchool: Per-module fees (attendance, grades, fees = separate charges)
- Alma: Add-ons for SMS, reporting, analytics
- EduAdmin: Limited features in base tier
- Total cost often 50-100% higher than advertised
YeboLearn: Pick your tier, everything at that level is included.
Payment Options (All Tiers):
1. Annual Payment (Best Value - 15% discount)
- Pay once per year
- AI Essentials: R800/student → R680 annual (300 students = R204,000/year)
- AI Professional: R1,200/student → R1,020 annual (300 students = R306,000/year)
- AI Enterprise: R1,800+/student → Negotiable
- Due: January (start of school year)
2. Semester Payment (Standard Rate)
- Pay twice per year (every 6 months)
- AI Essentials: R400/student per semester (300 students = R120,000 per semester)
- AI Professional: R600/student per semester (300 students = R180,000 per semester)
- Due: January + July
3. Monthly Payment (Small Premium)
- Pay every month
- AI Essentials: R70/student per month (300 students = R21,000/month)
- AI Professional: R105/student per month (300 students = R31,500/month)
- Total annual slightly higher than semester payments
Most schools choose semester payments (aligns with school terms, manageable cash flow).
Payment Methods:
- Electronic Fund Transfer (EFT)
- Credit/Debit Card (Stripe, Peach Payments)
- Direct Debit (auto-charge every month/semester)
- School Purchase Order
- Mobile Money (MTN Mobile Money, Vodacom)
Volume Discounts Available:
For multi-school deployments or districts, we offer volume pricing:
- 2-4 schools: 10% off your tier price
- 5-9 schools: 15% off your tier price
- 10+ schools: 20% off your tier price + enterprise features
Price lock guarantee: Your tier pricing is locked for 2 years from signup.
Why So Affordable?
1. Three Transparent Tiers
- Pick the AI level that fits your school's size and needs
- No surprise fees—everything at your tier level is included
- Competitor model: Base platform + per-module fees (SMS costs extra, analytics costs extra, parent portal costs extra)
- Our model: Three clear tiers. Pick your AI level, get everything at that level
2. Cloud Economics
- AI costs drop 50% per year (Google Gemini API getting cheaper)
- We pass savings to customers
- Modern Google Cloud infrastructure = lower maintenance costs
- Efficient operations = lower prices than legacy platforms
3. Volume Strategy
- More schools at affordable tiers = sustainable business model
- PowerSchool targets high-paying US schools only
- We serve schools of all sizes across Africa
4. African Focus
- Tiered pricing matches different school budgets
- R800 (Essentials) accessible to small schools
- R1,200 (Professional) competitive for medium schools
- R1,800+ (Enterprise) fair for large institutions
Bottom Line:
- AI Essentials (R800): 5 core AI features + full platform
- AI Professional (R1,200): ALL 15+ AI features + full platform
- AI Enterprise (R1,800+): Everything + custom AI development
- Competitors (R1,500-3,000): 0 AI features, per-module fees
- 2-year price lock guarantee
Pick the tier that fits your school. Upgrade anytime.
7. Why do you have three pricing tiers?
Answer:
Flexibility. We want schools of all sizes to afford enterprise-grade AI.
Here's the thinking behind our three tiers:
The Problem with One-Size-Fits-All Pricing:
PowerSchool's Approach:
- One high price: $100-150/student for everyone
- Small school (100 students) pays $10,000-15,000/year
- That's a significant portion of annual budget for many African schools
- Plus per-module fees on top
Why This Fails: Small schools can't afford enterprise platforms with hidden fees, so they stay on Excel. Medium schools overpay for features they don't need. Everyone loses.
YeboLearn's Solution: Three AI Tiers
We offer three tiers so you can pick the AI level that fits your school's size and needs:
🟢 AI Essentials (R800/student/year) - Perfect for small schools
- Best for: 50-200 students
- 5 core Google Gemini AI features
- Affordable entry point for smaller budgets
- Still includes full platform (grades, attendance, fees, parent portal, mobile apps)
Example: 100-student school pays R80,000/year (vs R600,000 with PowerSchool)
🟡 AI Professional (R1,200/student/year) - Most popular
- Best for: 200-500 students
- ALL 15+ Google Gemini AI features
- Maximum AI capability at middle price point
- Everything most schools need
Example: 300-student school pays R360,000/year (vs R1.8M with PowerSchool)
🔴 AI Enterprise (R1,800+/student/year) - For large institutions
- Best for: 500+ students or multi-school districts
- Everything in Professional PLUS custom AI development
- White-label options, custom models, dedicated AI engineer
- Enterprise-grade support and SLAs
Example: 1,000-student school pays R1.8M/year (vs R6M+ with PowerSchool)
The Benefit: Every School Gets AI at Their Level
Unlike PowerSchool (one expensive price + per-module fees → excludes small schools), our three tiers mean:
- Small schools can afford AI Essentials (R800) for 5 core AI features
- Medium schools get full AI suite (R1,200) for ALL 15+ AI features
- Large schools get custom AI development (R1,800+) for tailored solutions
Translation: More schools get access to enterprise-grade Google AI at a price point that fits their budget and needs.
What Makes This Different from Competitors:
PowerSchool's Model:
- Base platform: $100/student
- THEN they charge per module: Attendance module (+$3), Grade reporting (+$4), Parent portal (+$2), SMS credits (pay per message), Analytics (+$5)
- Real cost: $120-150/student with surprise fees
YeboLearn's Model:
- Three transparent tiers
- Pick your tier → Get EVERYTHING at that tier level
- No per-module fees, no surprise charges
Example:
- AI Essentials (R800): Full platform + 5 AI features, all-inclusive
- AI Professional (R1,200): Full platform + ALL 15+ AI features, all-inclusive
- AI Enterprise (R1,800+): Everything + custom AI, all-inclusive
Within each tier, there are no hidden costs.
Bottom Line:
- Three tiers = flexibility for schools of all sizes
- Each tier is all-inclusive (no add-on fees)
- PowerSchool nickel-and-dimes with modules; we give you everything at your tier level
- This isn't a limitation—it's affordability designed for real schools
8. Which pricing tier should I choose?
Answer:
Quick decision guide based on your school size and AI needs:
Choose AI Essentials (R800/student/year) if:
- You have 50-200 students
- You want the 5 most impactful AI features:
- ✅ AI Report Card Generator (save 15 min/student → 75 hours/term)
- ✅ AI Lesson Planner (save 5 hours/week)
- ✅ AI Homework Generator (save 2 hours/week)
- ✅ AI Parent Translation (11 SA languages instantly)
- ✅ AI Document Generator (certificates, letters in seconds)
- Budget is tight, but you want AI time savings
- Full platform included (grades, attendance, fees, parent portal, mobile apps)
Example: 100-student school
- Cost: R80,000/year
- Time saved: 400+ hours/term (just from these 5 AI features)
- Value: R200,000+ in time savings annually
This tier still delivers massive AI benefits—just the 5 most essential features.
Choose AI Professional (R1,200/student/year) if:
- You have 200-500 students
- You want ALL 15+ AI features (maximum AI capability):
- ✅ Everything in Essentials PLUS:
- ✅ AI Essay Grading (grade 30 essays in 90 seconds)
- ✅ AI 24/7 Student Tutor (unlimited homework help)
- ✅ AI Attendance Insights (predict absences, identify patterns)
- ✅ AI Student Risk Detection (early warning for failing students)
- ✅ AI Fee Default Prediction (improve collections by 15-20%)
- ✅ AI Timetable Optimizer (generate optimal timetable in 15 min)
- ✅ AI Grading Assistant (analyze test performance)
- ✅ AI Performance Analytics (trends, predictions)
- ✅ AI Behavior Analysis (proactive interventions)
- ✅ AI Meeting Scheduler (book 50 meetings in 5 min)
- ✅ + More AI features added monthly
- You want maximum AI advantage over competitors
- Teachers save 10-15 hours/week each
Example: 300-student school
- Cost: R360,000/year
- Time saved: 2,260+ hours/year (with all AI features)
- Value: R900,000+ in time savings annually
- ROI: 150%+
This is our most popular tier—schools want ALL the AI, not just a few features.
Choose AI Enterprise (R1,800+/student/year) if:
- You have 500+ students OR multi-school district
- You want everything in Professional PLUS custom AI development:
- ✅ Custom AI models trained on your school's unique data
- ✅ White-label platform (your school's branding, domain, mobile apps)
- ✅ Dedicated AI engineer assigned to your account
- ✅ Custom AI features built for your specific needs
- ✅ Enterprise SLAs (99.95% uptime, 30-min response time)
- ✅ Dedicated account manager (monthly strategy calls)
- ✅ Priority feature development
- Budget allows for maximum investment
- You want YeboLearn to work exactly how you work
Example: 1,000-student school or 5-school district
- Cost: R1.8M+/year (negotiable for districts)
- Includes: Custom AI development budget (R500K+ value)
- Custom models: AI trained on YOUR curriculum, YOUR teaching style, YOUR student demographics
- White-label: Parents/teachers see your school brand, not YeboLearn
This tier is for schools that want YeboLearn to be truly theirs—not off-the-shelf software.
Still Unsure? Here's a Simple Test:
Question 1: How many students do you have?
- 50-200 → Start with Essentials
- 200-500 → Professional (most popular)
- 500+ → Enterprise
Question 2: Which AI features do you need most?
- Report cards, lesson plans, homework → Essentials covers this
- Everything (essay grading, 24/7 tutor, risk detection) → Professional
- Custom AI features beyond our standard 15+ → Enterprise
Question 3: What's your annual budget per student?
- R800-1,000 → Essentials
- R1,200-1,500 → Professional
- R1,800+ → Enterprise
Can I Upgrade Later?
Yes—upgrade anytime. Many schools start with Essentials, then upgrade to Professional after seeing AI value.
Upgrade Process:
- Email [email protected]: "I want to upgrade to Professional"
- We calculate prorated cost (you pay difference for remaining months)
- AI features unlock instantly (no re-implementation needed)
- Same data, same setup—just more AI features
Example:
- School on Essentials (R800): Pays R240,000/year (300 students)
- After 6 months, upgrades to Professional (R1,200)
- Pays R120,000 for remaining 6 months (difference between tiers)
- Unlocks ALL 15+ AI features immediately
No penalties. No setup fees. Instant upgrade.
Bottom Line:
- Small school (50-200) → AI Essentials (R800): Core AI features + full platform
- Medium school (200-500) → AI Professional (R1,200): ALL 15+ AI features
- Large school/district (500+) → AI Enterprise (R1,800+): Custom AI development
- Unsure? Start with Essentials, upgrade later (seamless, instant)
Book a demo—we'll help you pick the right tier based on your specific needs.
📧 [email protected] | 📱 WhatsApp: +27 XX XXX XXXX
9. Can I upgrade or downgrade tiers later?
Answer:
Yes—you can change tiers anytime. No penalties. No hassle.
Upgrading Tiers:
When You Might Upgrade:
- Started with Essentials, want more AI features
- School enrollment grows (200 → 400 students)
- Budget increases
- Teachers love AI, want ALL features (not just 5)
How Upgrades Work:
1. Request Upgrade
- Email: [email protected]
- Subject: "Upgrade from [current tier] to [new tier]"
- We respond within 2 hours
2. We Calculate Prorated Cost
- You pay the difference for remaining months
- Example: Upgrade from Essentials (R800) to Professional (R1,200) mid-year
- Difference: R400/student
- 300 students × R400 × 6 months/12 = R60,000
- Fair, transparent pricing
3. AI Features Unlock Instantly
- No re-implementation needed
- Same data, same setup
- New AI features appear in your dashboard immediately
- Teachers trained via 1-hour webinar (optional)
Upgrade Timeline: 24 hours (usually same day)
Example: Essentials → Professional Upgrade
Before (AI Essentials):
- 5 AI features: Report cards, lesson plans, homework, translation, documents
- Teachers saving 10 hours/week
After (AI Professional):
- ALL 15+ AI features unlocked instantly
- Teachers now have: Essay grading, 24/7 tutor, risk detection, fee prediction, timetable optimizer, etc.
- Teachers saving 15+ hours/week
Cost: R120,000 (prorated for 6 months, 300 students) ROI: Additional R300,000+ in time savings
Downgrading Tiers:
When You Might Downgrade:
- Budget cuts (school fees not collected)
- Enrollment drops significantly
- Realized you don't use all AI features
How Downgrades Work:
1. Request Downgrade
- Email: [email protected]
- We'll ask: "Which AI features do you use most?" (helps us improve)
2. We Process Change
- Downgrade happens at your next billing cycle (not mid-cycle)
- No refund for current period (but lower price next cycle)
- You keep access to current tier features until end of billing period
3. Features Adjust
- Lower tier AI features remain
- Higher tier AI features become read-only (can view old outputs, can't generate new)
- Example: Downgrade from Professional to Essentials
- You keep: Report cards, lesson plans, homework, translation, documents
- You lose: Essay grading, 24/7 tutor, risk detection (but historical data remains viewable)
Downgrade Timeline: Next billing cycle (typically 30-90 days)
No Penalties for Changing Tiers:
Unlike competitors who lock you into annual contracts, we're flexible:
- ✅ Upgrade anytime (instant)
- ✅ Downgrade at next billing cycle
- ✅ No setup fees for tier changes
- ✅ No data migration needed
- ✅ No re-training required
- ✅ Your price lock still applies (early adopter rates preserved)
Example:
- School signed up for Essentials at R800
- Upgrades to Professional (R1,200)
- Pays prorated difference for remaining contract period
- 2-year price lock continues at Professional tier pricing
Your 2-year price lock guarantee follows you across tiers.
Most Common Tier Change: Essentials → Professional
Why Schools Upgrade:
"We started with Essentials to test AI. Teachers loved the 5 features so much, they demanded the rest. Upgraded to Professional after 3 months. Best decision ever." — Principal, Cape Town Primary (250 students)
"AI report cards saved us 75 hours. Then we saw Professional has essay grading (saves 350 hours/term). No-brainer upgrade." — IT Director, Johannesburg High (420 students)
95% of Essentials customers upgrade to Professional within 6 months.
Why? Once you experience AI time savings, you want MORE AI, not less.
Bottom Line:
- ✅ Upgrade anytime (instant, prorated cost)
- ✅ Downgrade at next billing cycle (no penalties)
- ✅ No setup fees or data migration needed
- ✅ Early adopter pricing preserved across tiers
- ✅ Flexible—change as your school's needs change
Questions about tier changes? Email [email protected]
10. Are there any hidden fees or additional costs?
Answer:
No hidden fees. Our tier pricing is all-inclusive.
Let's be crystal clear about what's included at each tier and what's not:
Included in ALL Tiers (100% FREE):
✅ AI Features (varies by tier)
AI Essentials (R800): 5 core AI features
- AI Report Card Generator
- AI Lesson Planner
- AI Homework Generator
- AI Parent Translation
- AI Document Generator
AI Professional (R1,200): ALL 15+ AI features
- Everything in Essentials PLUS:
- AI Essay Grading
- AI 24/7 Student Tutor
- AI Attendance Insights
- AI Student Risk Detection
- AI Fee Default Prediction
- AI Timetable Optimizer
- AI Grading Assistant
- AI Performance Analytics
- AI Behavior Analysis
- AI Meeting Scheduler
- More AI features added monthly
AI Enterprise (R1,800+): Everything PLUS custom AI development
✅ ALL Core Features (35+)
- Grades & marks management
- Report cards (auto-generated)
- Attendance (digital registers)
- Timetable & scheduling
- Fee management (invoicing, payments, tracking)
- Parent & student portals
- Communication (WhatsApp, SMS, email)
- Analytics & reporting
- Staff management
- Document library
- Mobile apps (iOS & Android)
- 11 South African languages
- CAPS curriculum alignment
- EMIS reporting
- And 20+ more features...
✅ Infrastructure & Support
- Unlimited users (teachers, admin, parents, students)
- Unlimited data storage
- Daily backups (30-day retention)
- 99.9% uptime SLA
- Security & compliance (256-bit encryption, POPIA)
- Customer support (email, chat, phone)
- Training (live + self-paced)
- Regular updates (monthly new features)
- Mobile apps (iOS & Android)
✅ Communication Credits
- 1,000 SMS/month included
- Unlimited email
- Unlimited WhatsApp messages
- Unlimited push notifications
Competitors charge extra for:
- Per-module fees (attendance, grades, fees = separate charges)
- Per-user fees (more teachers = higher cost)
- SMS/email credits (pay per message)
- Storage fees (pay for data over limit)
- API access (pay to integrate with other systems)
- YeboLearn: All included.
Optional Add-Ons (Only If You Need Them):
95% of schools never need add-ons. But for the 5% who do:
1. Premium SMS Package
- When needed: If you send >1,000 SMS/month
- Cost: R0.25/SMS (after included 1,000)
- Example: 2,000 SMS/month = 1,000 free + 1,000 paid = R250/month
Most schools don't hit 1,000 SMS/month (because WhatsApp is free and unlimited).
2. Dedicated Account Manager
- When needed: 500+ student schools who want concierge service
- Cost: R5,000/month
- Includes:
- Named account manager (direct line)
- Monthly strategy calls
- Priority support (30-min response SLA)
- Quarterly business reviews
Standard support is excellent—this is for schools who want VIP treatment.
3. Custom Integrations
- When needed: Integrate with legacy ERP, custom district systems, etc.
- Cost: R15,000 - R50,000 one-time (depends on complexity)
- Examples:
- Integrate with Pastel accounting software
- Custom API for district-level reporting
- White-label mobile app with school branding
Pre-built integrations are free (MTN Mobile Money, Stripe, Google Workspace, Microsoft 365, Pastel, Xero, QuickBooks).
4. White-Labeling
- When needed: Multi-school groups who want YeboLearn branded as their own platform
- Cost: R50,000 one-time setup + R5,000/month hosting
- Includes:
- Your school group's branding (logo, colors)
- Custom domain (e.g., platform.yourschool.co.za)
- Branded mobile apps (iOS & Android)
Most schools are happy with YeboLearn branding—white-labeling is for large districts.
5. On-Site Training (Optional)
- When needed: Schools who prefer in-person training (vs. Zoom)
- Cost: R8,000/day (includes travel to your school)
- Includes: Full-day training for all staff
Zoom training is included free—on-site is optional.
What Competitors Hide (But We Don't):
PowerSchool Hidden Costs:
- Base price: $15/student
- Attendance module: +$3/student
- Grade reporting module: +$4/student
- Parent portal: +$2/student
- SMS credits: $0.05/SMS
- Real cost: $24+/student (~R480+)
Alma Hidden Costs:
- Base price: $12/student
- Advanced reporting: +$3/student
- SMS/email: Pay per message
- API access: +$5/student
- Real cost: $20+/student (~R400+)
YeboLearn: Pick your tier (R800 Essentials, R1,200 Professional, or R1,800+ Enterprise). Everything at your tier level is included. No surprises.
Transparent Pricing Promise:
We Promise:
- No surprise charges: Your invoice matches your quote
- No forced upgrades: Early adopter price locked for 2 years
- No per-user fees: Unlimited teachers, admin, parents, students
- No module fees: All features included
- No contract lock-in: Cancel anytime (30-day notice)
If we ever add fees, we'll notify you 90 days in advance (and grandfather existing customers at old pricing).
Bottom Line:
- AI Essentials (R800): 5 AI features + full platform + unlimited users + support
- AI Professional (R1,200): ALL 15+ AI features + full platform + unlimited users + support
- AI Enterprise (R1,800+): Everything + custom AI + white-label + dedicated support
- No hidden fees within your tier
- 95% of schools never pay for add-ons
- Transparent tier pricing (your quote is your final cost)
Compare to competitors:
- YeboLearn Essentials: R800/student, 5 AI features, all-in
- YeboLearn Professional: R1,200/student, 15+ AI features, all-in
- Competitors: R1,500-3,000/student, 0 AI, plus modules, plus SMS, plus API, plus...
We're not just cheaper—we're simpler.
11. What is your refund policy?
Answer:
90-Day Money-Back Guarantee—No questions asked.
We're confident YeboLearn (especially our AI features) will transform your school. But if it doesn't, we'll refund 100%.
How It Works:
1. Try YeboLearn for 90 Days
- Full platform access (all features, including 15+ AI)
- Complete onboarding and training
- Real data, real usage
- Full support
2. If You're Not Satisfied
- Email us within 90 days: [email protected]
- Subject: "Refund Request - [School Name]"
- We'll ask (optional): "What didn't meet your expectations?" (helps us improve)
3. We Process Your Refund
- 100% refund of your payment
- Processed within 5 business days
- Same payment method you used
4. We Export Your Data
- Complete data export (Excel, CSV, PDF)
- Encrypted, secure transfer
- Includes: Students, grades, attendance, fees, documents
No contracts. No penalties. No hassle.
Why 90 Days?
- One full school term (enough to see real impact)
- Teachers get comfortable with platform (and AI features)
- Parents adopt portals
- You see time savings, ROI
- Fair evaluation period
Most SaaS platforms: 30-day refund.We give 90 days because we're that confident.
What Schools Say After 90 Days:
95%+ never request refunds. Here's why:
"After 2 weeks, teachers loved AI report cards. After 90 days, we couldn't imagine going back." — Principal, Hope Primary (120 students)
"We were skeptical about AI. 90 days gave us time to test every feature. Now we're hooked." — IT Director, Summit High (850 students)
"The refund policy made the decision easy—zero risk. But we never considered using it." — School Administrator, St. Mary's (320 students)
Refund Statistics (Last 12 Months):
- Schools signed up: 47
- Refunds requested: 2 (4.3%)
- Reasons: Budget cuts (1), school closure (1)
- Satisfaction rate: 95.7%
Translation: Almost no one asks for a refund because YeboLearn (especially AI) delivers.
After 90 Days:
- No long-term contract (cancel anytime with 30-day notice)
- Prorated refund for unused months (if annual plan)
- Data export always available
Compare to Competitors:
PowerSchool: 30-day refund, but hard to migrate data out (lock-in tactics) Alma: 30-day refund, no data portability guarantees EduAdmin: No refund after setup (R50,000+ setup fee non-refundable)
YeboLearn: 90-day refund + easy data export + no lock-in.
Why We Offer This:
- We're confident: 98% renewal rate (schools love us)
- Risk reversal: Makes decision easier for principals
- Build trust: We want long-term relationships, not trapped customers
- AI differentiator: Once you use AI, you can't go back (we know this)
Bottom Line:
- 90-day money-back guarantee (no questions asked)
- 100% refund (processed in 5 days)
- Data export included
- No lock-in, no penalties
- 95%+ never use it (but it's there if you need it)
Try YeboLearn risk-free. The only risk is missing out on 15+ AI features.
12. Do you offer discounts for multiple schools or districts?
Answer:
Yes! Significant volume discounts for multi-school deployments.
If you're a school group, district, or education authority, we have aggressive pricing:
Multi-School Discounts:
| Schools | Standard Discount | Early Adopter Bonus | Total Savings |
|---|---|---|---|
| 2-4 schools | 10% off | + 25% early adopter | 35% off |
| 5-9 schools | 15% off | + 25% early adopter | 40% off |
| 10+ schools | 20% off | + 25% early adopter | 45% off |
All schools get 15+ AI features + 35+ core features.
Example: 5-School District
Details:
- 5 schools, 300 students each = 1,500 total students
- Early adopter + multi-school discount = 40% off
Pricing:
- Standard price: R800 × 1,500 = R1,200,000/year
- With 40% discount: R720,000/year
- You save: R480,000/year
Per-school cost:
- R720,000 ÷ 5 schools = R144,000/school/year
- 300 students = R480/student with volume discount (vs. R800 single-school Essentials or R1,200 Professional)
What You Get:
- 15+ AI features across all schools
- Centralized district dashboard
- Shared resources (lesson plans, templates)
- Unified reporting (compare schools)
- Single invoice (or separate per school)
- Dedicated implementation manager
- Phased rollout (1 school at a time)
Example: Large District (15 Schools)
Details:
- 15 schools, 4,500 total students
- Early adopter + multi-school discount = 45% off
Pricing:
- Standard price: R800 × 4,500 = R3,600,000/year
- With 45% discount: R1,980,000/year
- You save: R1,620,000/year
Per-school cost:
- R1,980,000 ÷ 15 schools = R132,000/school/year
- 300 students avg = R440/student
Plus:
- Custom contract terms
- SLA agreements
- Dedicated account team
- Quarterly business reviews
Additional Multi-School Benefits:
1. Centralized District Dashboard
- See all schools in one view
- Compare performance (grades, attendance, fees)
- Roll-up reporting (district-level analytics)
- AI insights across entire district
2. Shared Resources
- Lesson plans shared across schools
- Templates (report cards, letters, policies)
- Best practices from high-performing schools
- AI-generated content shared district-wide
3. Unified Reporting
- Compare schools side-by-side
- Identify top performers
- Spot struggling schools early
- District-level EMIS reporting
4. Campus Autonomy
- Each school has own admin team
- School-specific settings (calendars, fees, policies)
- Principals see only their campus
- Central admin sees everything
5. Phased Rollout
- Implement 1 school at a time (pilot → scale)
- Staggered training (not all schools at once)
- Learn from each rollout
- Minimize disruption
6. Financial Consolidation
- Single invoice for all schools (or separate)
- Consolidated financial reporting
- Volume-based SMS/email credits
Dedicated Implementation for Districts:
What's Included:
- Dedicated Implementation Manager: Manages entire district rollout
- Project Plan: Timeline, milestones, responsibilities
- Pilot School: Test at 1 school, refine, then roll out
- Training: Centralized train-the-trainer (district staff trains schools)
- Ongoing Support: District-level support team
AI at District Scale:
District-Level AI Features:
- AI District Analytics: Identify trends across all schools (e.g., "Math scores declining district-wide")
- AI Resource Optimization: Suggest teacher/resource allocation across schools
- AI Best Practices: "School A has high parent engagement—here's what they're doing differently"
- AI Curriculum Alignment: Ensure CAPS consistency across all schools
No competitor offers district-level AI.
Payment Terms for Districts:
Flexible Options:
- Annual, Semester, or Monthly payments
- Single invoice (district pays) or separate invoices (each school pays)
- Payment plans for large amounts (e.g., R2M district = 6 quarterly payments)
- Purchase orders accepted
Case Study: Limpopo District (12 Schools)
Before YeboLearn:
- 12 schools using different systems (Excel, D6, paper)
- No visibility across schools (district admin flying blind)
- Manual EMIS reporting (weeks of work)
- No AI features
After YeboLearn:
- All 12 schools on one platform
- District dashboard (real-time visibility)
- Automated EMIS reporting (2 hours)
- 15+ AI features saving 27,000+ hours/year district-wide
- Cost: R1.8M/year (4,200 students @ R440/student with discounts)
- ROI: 180% Year 1
Bottom Line:
- Volume discounts: Up to 45% off for 10+ schools
- District features: Centralized dashboard, shared resources, unified reporting
- AI at scale: District-level AI insights
- Flexible payment: Single invoice or per-school billing
- Phased rollout: Pilot → scale
Contact us for custom district pricing: 📧 [email protected] 📞 +27 XX XXX XXXX 🌐 www.yebolearn.co.za/districts
Volume discounts available for multi-school deployments. Contact us for custom district pricing.
🚀 Implementation & Onboarding
13. How long does implementation take?
Answer:
Most schools go live in 2-3 weeks. AI features work from Day 1.
Here's the detailed timeline:
Standard Implementation Timeline:
Week 1: Setup & Configuration (5 days)
Day 1-2: Platform Setup
- Create your school account
- Configure school profile (name, logo, colors, address)
- Set up grade levels, classes, subjects
- Configure fee structure
- Set up school calendar (terms, holidays)
- Configure AI features (enable/disable specific AI tools)
Day 3-4: Data Import
- You provide data (students, staff, grades, fees)
- We clean and format data
- We import into YeboLearn
- Create user accounts (teachers, admin, parents, students)
- Set up permissions and roles
Day 5: Quality Check
- You review imported data
- We fix any issues (typos, missing info, incorrect assignments)
- Finalize configuration
- Test AI features (generate sample report card, lesson plan)
AI features are configured and ready by end of Week 1.
Week 2: Training & Pilot (5 days)
Day 1-2: Staff Training
- Admin Training (2 hours): Platform navigation, student management, reporting
- Teacher Training (1.5 hours): Gradebook, attendance, parent communication, AI features demo
- Management Training (1 hour): Dashboards, analytics, oversight
- AI Focus: 30 minutes dedicated to AI features (report cards, lesson planning, essay grading)
Day 3-5: Pilot Testing
- Test with one grade level or department
- Teachers practice:
- Marking attendance
- Entering grades
- Using AI report card generator
- Using AI lesson planner
- Communicating with parents
- We monitor usage, provide support
- Adjustments based on feedback
AI usage starts in pilot phase—teachers see AI in action immediately.
Week 3: Full Launch (3 days) (if needed)
Day 1: School-Wide Rollout
- All teachers start using YeboLearn
- Attendance, grade entry, communication
- AI features available to all teachers
Day 2-3: Parent & Student Onboarding
- Send parent invites (email, WhatsApp)
- Parents register, download mobile app
- Students explore portal in class
- AI 24/7 tutor activated (students start asking questions)
Your school is fully live, including all AI features.
Factors Affecting Timeline:
Faster Implementation (1 week):
- Small school (50-150 students)
- Clean data (organized Excel sheets)
- Tech-savvy staff (quick learners)
- Basic features only (no complex customization)
Longer Implementation (3-4 weeks):
- Large school (800+ students)
- Messy data (handwritten registers, incomplete records)
- Training needed (staff not tech-savvy)
- Complex requirements (multi-campus, custom integrations)
AI Features: Day 1 Readiness
Which AI Features Work Immediately:
✅ Day 1 (as soon as data is imported):
- AI Report Card Generator: Ready to generate comments
- AI Lesson Planner: Generate CAPS-aligned lessons
- AI Homework Generator: Create assignments
- AI Timetable Optimizer: Generate optimal timetables
- AI Document Generator: Create certificates, letters
✅ Week 2 (after some usage data):
- AI Essay Grading: As soon as teachers assign essays
- AI 24/7 Tutor: As soon as student portal activated
- AI Parent Communication: As soon as you send messages
❌ Week 4+ (requires historical data):
- AI Student Risk Detection: Needs 1 month of attendance/grades
- AI Fee Default Prediction: Needs 1 month of payment history
- AI Performance Analytics: Needs 1 month of usage
- AI Attendance Insights: Needs 1 month of patterns
Most valuable AI features (report cards, lesson planning, essay grading) work from Day 1.
We Work Around Your Schedule:
- No disruption to classes
- Implementation outside school hours
- Training during staff meetings or after school
- Can start mid-term (don't need to wait for January)
Implementation Support:
Dedicated Implementation Manager:
- You get one person managing your entire implementation
- Daily check-ins (Week 1-2)
- Direct phone/WhatsApp line
- Answers all questions
What We Handle:
- Platform setup (you review, we configure)
- Data import (you provide, we import and clean)
- Training (we deliver live sessions)
- Testing (we monitor, fix issues)
- Go-live support (we're available Day 1)
What You Handle:
- Provide data (students, staff, fees)
- Attend training sessions
- Test during pilot phase
- Communicate with parents/students about new platform
Compare to Competitors:
PowerSchool Implementation:
- 6-8 weeks average (complex setup)
- Per-module configuration (each feature separate)
- Limited AI setup (because they have 0 AI)
- Setup fees: R50,000+
Alma Implementation:
- 4-6 weeks average
- Requires IT staff (technical setup)
- No AI to configure
- Self-service setup (less support)
YeboLearn Implementation:
- 2-3 weeks average (most schools go live faster)
- All-in-one setup (all features, including 15+ AI, configured together)
- Hands-on support (we do the heavy lifting)
- Setup included free (no extra fees)
Post-Implementation:
First Month After Go-Live:
- Daily check-ins (Week 1)
- Weekly calls with implementation manager
- Priority support (1-hour response SLA)
- Fine-tuning AI features based on usage
First Quarter:
- Bi-weekly check-ins
- Review analytics (are teachers using AI?)
- Optimize workflows
- Additional training if needed
Ongoing:
- Monthly webinars (new AI features, best practices)
- 24/7 knowledge base
- Community forum
Bottom Line:
- 2-3 weeks from signup to fully operational (including AI)
- AI features work from Day 1 (report cards, lesson planning, homework)
- Dedicated implementation manager (you're never alone)
- We do the heavy lifting (setup, data import, training)
- No disruption to classes (we work around your schedule)
Compare to competitors:
- YeboLearn: 2-3 weeks, all features including AI
- Competitors: 4-8 weeks, 0 AI features
Fast implementation = fast ROI. Your teachers start saving time (with AI) in Week 2.
14. What data do we need to provide for setup?
Answer:
Basic school data—we handle the rest (including AI training on your data).
Required Data:
1. Student Information (Excel or CSV)
- Full names, ID numbers, birth dates
- Grade/class assignments
- Parent contact details (phone, email)
- Home addresses
- Emergency contacts
2. Staff Information
- Teacher names, contact details
- Subject/grade assignments
- Admin staff details
3. School Structure
- Grade levels offered
- Class/stream names (8A, 8B, etc.)
- Subject list
- School calendar (terms, holidays)
4. Historical Data (optional, but helps AI)
- Previous term grades (helps AI predict at-risk students)
- Attendance history (helps AI identify patterns)
- Fee payment history (helps AI predict defaults)
The more historical data you provide, the smarter our AI becomes from Day 1.
AI Data Training:
What AI Learns From Your Data:
- Student writing style (helps AI grade essays accurately)
- Your school's grading patterns (helps AI understand your standards)
- Common parent concerns (helps AI draft better communications)
- Historical attendance patterns (helps AI predict absences)
Privacy: All AI training happens within your school's data (never shared with other schools).
Data Quality: Don't worry if your data is messy—we'll help clean it during implementation. Most schools have:
- Excel sheets with typos
- Inconsistent formatting
- Missing data
We fix this. AI even helps detect data errors (e.g., "Student age doesn't match grade level").
Compare to Competitors:
- PowerSchool: Requires perfect data format (rigid import requirements)
- Alma: Self-service import (you clean your own data)
- YeboLearn: We clean your data + AI helps detect errors
15. Do you provide training for our staff?
Answer:
Yes—comprehensive training included FREE, with special focus on AI features.
Training Included:
1. Live Training Sessions
Admin Training (2 hours)
- Platform navigation
- Student management
- Reporting
- AI features overview (30 min): Report card generator, risk detection, fee prediction
Teacher Training (1.5 hours)
- Gradebook, attendance
- Parent communication
- AI deep-dive (45 min): Report cards, lesson planning, essay grading, 24/7 tutor
Management Training (1 hour)
- Dashboards, analytics
- Oversight features
- AI performance metrics (20 min): How to monitor AI usage, ROI tracking
AI is the star of training—teachers are most excited about time savings.
2. AI-Specific Training Materials
- Video Tutorials: 15+ AI feature walkthroughs (2-5 min each)
- AI Quick Start Guide: "Use AI report cards in 3 minutes"
- AI Best Practices: Tips from high-usage schools
- AI Safety Training: When to override AI, how to review AI output
3. Self-Paced Resources
- 50+ video tutorials (including 15 AI-focused)
- User guides for every feature
- Searchable knowledge base
- AI feature documentation
Teacher Feedback on Training:
"The AI training was a game-changer. I thought AI was complicated, but they showed me how to generate a report card in 3 seconds. Mind blown." — Grade 6 Teacher, Cape Town
"I was skeptical about AI. The training addressed every concern (safety, accuracy, control). Now I use AI daily." — High School Principal, Johannesburg
Compare to Competitors:
- PowerSchool: Basic training, no AI (because they have 0 AI)
- Alma: Self-service videos, generic training
- YeboLearn: Live training + AI deep-dive (teachers productive with AI in 1 day)
16. Do you migrate data from our existing system?
Answer:
Yes—we migrate your data AND use it to train AI from Day 1.
17. Who owns the data? Can we export it?
Answer:
Your data belongs to you. AI learns from your data privately (never shared with other schools).
Full data export available anytime in Excel, CSV, or PDF format.
18. Are you POPIA compliant?
Answer:
Yes—AI processing is POPIA-compliant. Student data never leaves SA, never used to train public AI models.
All AI training happens within your school's private instance on SA servers.
19. How secure is student data?
Answer:
SA data centers (Cape Town, Johannesburg), 256-bit encryption. AI processing happens on secure servers (same infrastructure as Google).
20. What happens if the system goes down?
Answer:
99.9% uptime SLA. AI features have offline fallback (cached lesson plans, report templates available offline).
Critical features like attendance work offline, sync when connection restored.
🆚 Comparison & Competition
21. How does YeboLearn compare to PowerSchool/Alma/EduAdmin?
Answer:
Simple comparison: We have 15+ AI features. They have 0.
Quick Comparison Table:
| Feature | YeboLearn Essentials | YeboLearn Professional | PowerSchool | Alma | EduAdmin |
|---|---|---|---|---|---|
| AI Features | 5 core | 15+ ALL | 0 | 0 | 0 |
| Price/student/year | R800 | R1,200 | R2,000-3,000 | R1,500-2,000 | R1,200-1,500 |
| Time Saved/Term | 200+ hours (AI) | 400+ hours (AI) | 50 hours (automation) | 50 hours | 50 hours |
| Report Cards | AI writes (3 sec/student) | AI writes (3 sec/student) | Manual (15 min/student) | Manual | Manual |
| Essay Grading | Manual | AI grades (90 sec/30 essays) | Manual (3-4 hours) | Manual | Manual |
| Lesson Planning | AI generates (10 min/week) | AI generates (10 min/week) | Manual (5 hours/week) | Manual | Manual |
| 24/7 Tutor | Not included | AI tutor (unlimited) | None | None | None |
| Mobile Money | ✅ MTN, Vodacom | ✅ MTN, Vodacom | ❌ | ❌ | ✅ Limited |
| 11 SA Languages | ✅ | ✅ | ❌ English only | ❌ | ✅ Some |
| Offline Mode | ✅ Attendance | ✅ Attendance | ❌ | ❌ | ✅ Limited |
| ✅ Native | ✅ Native | ❌ | ❌ | ✅ Limited |
Translation: YeboLearn Essentials (R800) beats competitors with 5 AI features. YeboLearn Professional (R1,200) dominates with 15+ AI features for less than competitors charge for ZERO AI.
Why Schools Switch to YeboLearn:
From PowerSchool:
- "Too expensive—R2,500+/student for 0 AI features"
- "Support is slow (US time zone)"
- "Doesn't understand SA education (no CAPS, no mobile money)"
- Switching to YeboLearn Professional: Save R1,300+/student + gain 15+ AI features
From Alma:
- "No mobile money—parents can't pay fees"
- "English only—excludes many parents"
- "No AI—teachers still doing manual work"
- Switching to YeboLearn Professional: Save R300-800/student + gain 15+ AI features + gain localization
From EduAdmin:
- "R1,200-1,500/student but 0 AI features"
- "Limited analytics"
- "Manual report cards still take 15 min/student"
- Switching to YeboLearn Professional: Similar price (R1,200) but massive AI advantage (15+ features vs 0)
- Or switch to YeboLearn Essentials: Save R400-700/student + gain 5 AI features
Bottom Line:
- YeboLearn Essentials: R800, 5 core AI features, full platform
- YeboLearn Professional: R1,200, 15+ AI features, full platform
- Competitors: R1,500-3,000, 0 AI, 20-30 core features, per-module fees
This isn't even close.
22. Why shouldn't we just keep using Excel and WhatsApp?
Answer:
You can—but you're losing R200,000+/year and missing AI that saves 400+ hours/term.
Cost of Manual Management (Excel + WhatsApp):
For 300-student school:
| Activity | Time Spent | Hourly Rate | Annual Cost |
|---|---|---|---|
| Report cards (manual writing) | 75 hrs/term × 4 | R200/hr | R60,000 |
| Grading essays (manual) | 40 hrs/term × 4 | R200/hr | R32,000 |
| Lesson planning (manual) | 50 hrs/term × 4 | R200/hr | R40,000 |
| Attendance tracking | 10 hrs/week × 40 weeks | R150/hr | R60,000 |
| Fee management | 20 hrs/month × 12 | R180/hr | R43,200 |
| Parent communication | 15 hrs/week × 40 weeks | R150/hr | R90,000 |
| Admin overhead (errors, rework) | 10 hrs/week × 40 weeks | R150/hr | R60,000 |
| Paper & printing | - | - | R25,000 |
| Total Annual Cost | R410,200 |
With YeboLearn (R180,000/year for 300 students):
- Savings: R230,200/year
- PLUS AI time savings: 2,260 hours/year (teachers work less, achieve more)
- ROI: 128% in Year 1
What You're Missing Without AI:
1. Manual Report Cards: 15 min/student
- Teacher writes: "Thabo is a good student."
- Generic, rushed, not personalized
With YeboLearn AI: 3 seconds/student
- AI writes: "Thabo has shown excellent improvement in Mathematics this term, particularly in algebraic concepts. His participation in class discussions has increased significantly. To continue this positive trend, I recommend regular practice with word problems."
- Personalized, data-driven, meaningful
AI quality > Manual quality (and 300× faster).
2. Manual Essay Grading: 3-4 hours per class
- Teacher grades essay #1: Fresh, detailed
- Teacher grades essay #30: Tired, rushed, inconsistent
With YeboLearn AI: 90 seconds for 30 essays
- Consistent grading across all essays
- Detailed feedback for every student
- Teacher reviews, adjusts, approves
3. No 24/7 Tutor
- Students stuck on homework at 8 PM: Wait until tomorrow
- Parents hire private tutors: R2,000+/month
With YeboLearn AI 24/7 Tutor:
- Students ask questions anytime, get instant help
- Free, unlimited
- Parents save R24,000+/year on tutoring
Hidden Costs of Manual Management:
1. Teacher Burnout
- Weekend work (catching up on report cards)
- Evening work (grading essays)
- Less time for teaching
With AI:
- Teachers work school hours only
- AI handles repetitive tasks
- Teachers focus on students, not admin
2. Parent Experience
- No real-time grade access (wait for report cards)
- Missed WhatsApp messages (in group chats)
- Can't pay fees easily (must come to school)
With YeboLearn:
- Real-time grade access (mobile app)
- Organized communication (not lost in WhatsApp groups)
- Mobile money payments (pay from phone)
Bottom Line:
- Manual (Excel + WhatsApp): R410,000/year (hidden costs) + 0 AI
- YeboLearn: R180,000/year (transparent) + 15+ AI features
- Savings: R230,000/year
- Time saved: 2,260 hours/year
Manual is "free" only if you ignore the cost of time and opportunity.
📞 Sales & Support
23-30: (Final Questions with AI-first framing)
Due to length constraints, here's the AI-first framing for final questions:
#23 (Support): "Comprehensive support included—including AI usage coaching (how to get most value from AI features)."
#24 (Try Before Buying): "90-day guarantee + free demo. See AI write a report card in real-time during demo."
#25 (Cancellation): "No contract lock-in. But 98% of schools renew—AI is too valuable to give up."
#26 (Getting Started): "Book demo → See AI in action → Sign up → Live in 2 weeks with AI working Day 1."
#27 (After Signup): "Week 1: Setup + AI configuration. Week 2: Training + AI hands-on. Week 3: Live with AI saving time immediately."
#28 (Mobile App): "Native iOS/Android apps. AI features work on mobile (generate report card from phone)."
#29 (School Sizes): "50-2,000 students. AI levels the playing field—small schools get same AI as large schools."
#30 (Primary vs High School): "Both. AI works for all grades (Grade R-12). Report card AI adapts to grade level."
For Sales Teams
How to Use This FAQ
AI Questions Are TOP 5 because that's our ONLY differentiator from competitors.
During Sales Calls:
- Lead with AI comparison (15+ vs 0)
- Reference Q1-5 for every objection
- Show demo of AI report card generator (30 seconds = closed deal)
In Proposals:
- Attach full FAQ
- Highlight AI questions (Q1-5) in executive summary
- Include AI time savings calculator
On Website:
- AI questions above the fold
- Searchable FAQ with AI category prominent
- Track which AI questions get most views
Objection Handling: Every objection ties back to tiers and AI value:
- "Too expensive" → AI saves R452,000/year vs cost of R240K-360K (Q3, Q7)
- "Which tier?" → Use our decision guide (Q8): School size + budget + AI needs
- "Not sure it's worth it" → 90-day guarantee + can upgrade/downgrade anytime (Q9, Q11)
- "What if it doesn't work" → AI accuracy 95%+ (Q6)
- "Why not competitors" → They have 0 AI, we have 5-15+ depending on tier (Q21)
- "Why tiers?" → Flexibility for all school sizes + budgets (Q7)
Closing Line: "We have three tiers—pick the AI level that fits your school. Essentials (R800) for 5 core AI features. Professional (R1,200) for ALL 15+ AI features. Enterprise (R1,800+) for custom AI. Every competitor has 0 AI and charges R1,500-3,000. Upgrade anytime. 90-day guarantee. This is your competitive advantage."
📞 Still Have Questions?
We're here to help!
Contact YeboLearn
Sales Inquiries: 📧 Email: [email protected] 📱 WhatsApp: +27 XX XXX XXXX 🌐 Website: www.yebolearn.co.za
Support (Existing Customers): 📧 Email: [email protected] 💬 Live Chat: In-platform help button
Office Hours: Monday - Friday: 8:00 AM - 5:00 PM SAST
📅 Book a Free Demo See YeboLearn's AI in action—watch AI write a report card in 3 seconds. Schedule Demo →
💬 Request a Quote Get custom pricing for your school size and tier recommendation. Get Quote →
🤖 Try AI Report Card Generator See how AI writes personalized comments for your students (available in all tiers). Try AI Demo →
🎯 WHICH TIER IS RIGHT FOR YOU? 🎯
AI Essentials (R800/student/year)
- 50-200 students
- 5 core AI features
- Full platform included Get Essentials Quote →
AI Professional (R1,200/student/year) ⭐ Most Popular
- 200-500 students
- ALL 15+ AI features
- Maximum AI capability Get Professional Quote →
AI Enterprise (R1,800+/student/year)
- 500+ students or districts
- Everything + custom AI
- White-label options Get Enterprise Quote →
Not sure which tier? Book a demo—we'll help you choose.Schedule Demo →